Business Analyst, Information, Performance and Risk

At Telefilm, the business analyst in the team responsible for information technologies (Information, Performance and Risk) acts as a liaison among the various departments involved in large-scale change projects.

  • Help managers with change management in order to measure, analyze and ensure successful implementation of the new tools and processes.
  • Participate in planning change strategies, i.e., anticipate and identify needs for change, analyze the information gathered, understand the business context and impact on processes, and develop possible solutions.
  • Evaluate ideas for opportunities, verifying their alignment with the needs and corporate plan. Facilitate decision making by recommending actions based on convincing arguments.
  • Collaborate on structuring changes using modeling and analytical methods, i.e., design, develop, adjust and optimize models to meet the expressed needs.
  • Participate in the operational adaptation of processes/technologies, and manage changes according to approved parameters.
  • Work as part of a multidisciplinary team of analysts able to collaborate with the risk management, performance and quality management teams and various departments to support the change cycle.

Some competencies and requirements

  • University degree in a related field, plus three to five years of experience in a similar position
  • Experience in managing business processes and in implementing performance measures
  • Ability to communicate effectively with clients to clearly identify needs and evaluate business solutions
  • Results- and client-oriented
  • Demonstrated initiative and innovativeness
  • Well-developed methodical and analytical approach for identifying critical issues and solutions
  • Good judgment, integrity and flexibility in managing change;
  • Excellent organizational and time-management skills so as to be able to manage several projects at the same time
  • Good interpersonal skills, tact and diplomacy, team player
  • Excellent command of MS Office
  • Superior verbal and written communication skills in English and French, CBC level.