COVID-19 updates

Visit this page for the latest COVID-19 updates regarding our programs and activities.

We take the health and safety of our clients, partners and employees seriously. As such, we are closely monitoring the current situation with regards to COVID-19. We are closely following recommendations from Public Health Agency Canada and the World Health Organization.

The success of Canada’s screen-based industries and its creators is at the heart of Telefilm’s operations. We are closely monitoring the potential short and long-term impacts on our sector both domestically and internationally.

Proactive measures:

Proactive measures are being taken to ensure that our daily operations are not impacted or disrupted.

  1. Telefilm and the CMFPA (Canada Media Fund Administration Program)’s physical offices will therefore be closed starting Tuesday, March 17, 2020 until further notice. Employees in the Montreal, Toronto, Vancouver, and Halifax offices will work remotely using established cloud-based services (such as Dialogue and Skype). We are working to minimize any and all impacts that this may have on our operations.
  2. An internal working group has been established to focus on possible long-lasting repercussions and develop immediate actions.
  3. Along with partners, associations, guilds, and industry stakeholders, we will work towards a course of action going forward.

Latest updates (as of May 12, 2020)

DETAILS OF THE FUNDS ALLOCATED TO TELEFILM CANADA AND THE CANADA MEDIA FUND FROM THE COVID-19 EMERGENCY SUPPORT FUND FOR CULTURAL, HERITAGE AND SPORT ORGANIZATIONS

The Government has engaged Telefilm and the Canada Media Fund to distribute $115.8M to support the audiovisual sector. Details of how this new short-term emergency funding will be allocated are forthcoming, with the goal to distribute the funds as quickly as possible using existing channels.

This targeted funding will help organizations maintain operations while continuing to retain jobs. We are aware that many organizations face barriers to accessing the already announced Government of Canada measures. The Emergency Support Fund for Cultural, Heritage and Sport Organizations is designed to complement other Government of Canada measures to help Canadian workers and employers impacted by COVID-19. These funds are meant for business continuity and salaries to keep employees.

We are very aware that underrepresented groups need to remain a priority, especially during these times. Our teams remain in contact with clients and stakeholder groups to ensure our responses reflect both their short term to long term needs.

The Process

  • We are aiming for a simple process to ensure that the funds are disbursed as quickly as possible. (For more details, click here).
  • On Telefilm’s side, a dedicated team of staff members will handle the distribution of these funds. As for the CMFPA, all employees will be responsible for this mandate.

A dedicated team of staff from Telefilm and the Canada Media Fund Program Administration will handle these funds.

Inquiries from clients can be sent to:

Telefilm’s regular programs remain operational throughout this process.

For current details on the COVID-19 Emergency Support Fund for Cultural, Heritage and Sport Organizations, please click here.

SUSPENSION OF DEFAULT MEASURES

Telefilm has extended the suspension the application of default measures until June 30, 2020, where such default is the direct result of COVID-19.

PRODUCTION PROGRAMS

Following a deadline extension for the English, French and Indigenous projects with budgets under $2.5M, the application period has now closed.

For English-language projects with budgets over $2.5M, Telefilm is aware that some national-level applications may be impacted or delayed by COVID-19. We will continually assess the delays that the industry is experiencing in relation to this budget level, so that we can anticipate demand and evaluate between submitted and pending applications. For projects facing delays caused by COVID-19, please contact your National Feature Film Executive to advise of the status and potential timeline of your project. Telefilm maintains a rolling deadline for English projects with a budget over $2.5M.

MARKETING PROGRAM

Requests to waive theatrical releases can be made.  Project financing will evaluate case-by-case whether the proposed marketing strategy is appropriate and acceptable. Please contact your Feature Film Executive for more details.

For films released by eligible distributors between January 1 and September 1, 2020:

  • Eligible administration fees have been increased to 20%, up to a maximum of $30K
  • The first $50K of the MG is recoupable alone in first tier, independently of the production budget level
  • The next recoupment tier will be shared 75% (distributor)/25% (Telefilm), instead of 50/50

For projects affected by these COVID measures, please contact Catherine Kunz in the English market, and Isabelle Picard in the French market.

PROMOTIONAL PROGRAM

The launch of the pilot Promotion Program – General Admission Stream has been postponed until Spring 2021.

The current Promotion Program will begin receiving applications for existing Telefilm Promotion Program clients only beginning Monday, May 25, 2020. The Promotion Program will close on Monday, November 30, 2020 for the 2020-2021 fiscal year.

FAQ

We encourage you to regularly check our website for updates. Important changes will be communicated to clients as quickly as possible. You can also subscribe to receive our industry advisories and/or press releases here.

All in-person meetings will now be done via teleconference or will be rescheduled.

Payments must be done by direct deposit. The payment information in order to proceed with a direct deposit is available in Dialogue when paying an invoice.

Connect to your Dialogue account and click on the “Actions” button and start the “Telefilm Canada Payment” process, or the “Canada Media Fund Payment” process.

If you do not have an invoice pending, or if you want to reimburse an advance in development, please contact conf-recou@telefilm.ca. We will send you the information to proceed with the direct deposit.

Once your direct deposit has been completed, please send an email conf-recou@telefilm.ca and the analyst responsible for your application to notify us of your payment. Please include the total amount of the payment, the invoices you are paying, and the application number of your file(s), if applicable.

Should you have any questions, issues completing a direct deposit or cancelling a cheque, please contact conf-recou@telefilm.ca.

If you have already sent a cheque and it has not cleared as of April 1, we ask that you put a stop payment on those cheques and do a direct deposit instead. Once mail delivery and normal operations resume, Telefilm will return all cheques received during this period.

The pan-Canadian industry consultations on the revised Success Index are postponed. Further details to follow.

COVID-19 Relief Funding for the Audiovisual Sector

We are aiming for a simple process to ensure that the funds are disbursed as quickly as possible. (Details will be announced shortly).

On Telefilm’s side, a dedicated team of staff members will handle the distribution of these funds. As for the CMFPA, all employees will be responsible for this mandate.

For the most up-to-date information on the COVID-19 Emergency Fund to support cultural, heritage and sport organizations, please click here.

Productions and Project financing

Following a deadline extension for the English, French and Indigenous projects with budgets under $2.5M, the application period has now closed.

For English-language projects with budgets over $2.5M, Telefilm is aware that some national-level applications may be impacted or delayed by COVID-19. We will continually assess the delays that the industry is experiencing in relation to this budget level, so that we can anticipate demand and evaluate between submitted and pending applications. For projects facing delays caused by COVID-19, please contact your National Feature Film Executive to advise of the status and potential timeline of your project. Telefilm maintains a rolling deadline for English projects with a budget over $2.5M.

We understand that these are extraordinary circumstances beyond anyone’s control.  Production Program recipients should reach out to their Regional and National Feature Film Executive with a detailed status of their production, including a cost report, specific impacts and a proposed updated production plan (with anticipated revised production and delivery dates, if available).

We will review every active project file affected by production delays and will show adequate flexibility based on project status and cost report.

Telefilm is working on an action plan regarding incurred costs, even if the project has been cancelled. We will be in touch once these plans are finalized.

The health and safety of everyone working on production sets is a top priority for Telefilm Canada. We strongly encourage all members of a production to follow the directives of Health Canada and their local public health agencies in order to limit the spread of the virus and to protect their health and the health of those around them.

If applicable, check with your union or guild representative about best recommended practices.

Producers are encouraged to consult the CMPA and AQPM recommendations.

Requests to waive theatrical releases can be made.  Project financing will evaluate case by case whether the proposed marketing strategy is appropriate and acceptable.

In the English market, Catherine Kunz will be the main analyst and resource for the files affected by these COVID measures.  For the French market, it will be Isabelle Picard.

Requests to waive theatrical releases can be made.  Project financing will evaluate case-by-case whether the proposed marketing strategy is appropriate and acceptable. Please contact your Feature Film Executive for more details.

For films released by eligible distributors between January 1 and September 1, 2020:

  • Eligible administration fees have been increased to 20%, up to a maximum of $30K
  • The first $50K of the MG is recoupable alone in first tier, independently of the production budget level
  • The next recoupment tier will be shared 75% (distributor)/25% (Telefilm), instead of 50/50

For projects affected by these COVID measures, please contact Catherine Kunz in the English market, and Isabelle Picard in the French market.

Please reach out to your local Regional Feature Film Executive for projects with a budget of $2.5M or less or your National Feature Film Executive for projects with budgets of $2.5M or more. See list below.

No. While Telefilm offices are closed:

  • Only submit electronic documents to fulfill conditions of your contract.
  • Provide a free access link without an expiry date to one of the digital platforms on which the Project is distributed (with closed captioning and described video, and subtitling into the other official language)
  • Postpone delivery of the 4 professional-quality DVD copies (or equivalent) of the final Project until the reopening of Telefilm’s offices
  • Please contact your Business Affairs Analyst

Talent to Watch

Telefilm is closely monitoring projects currently in our pipeline, and we strongly encourage you to reach out to your recommending partner organizations, or Telefilm Regional Feature Film Executive with any questions or concerns regarding your production. The success of our Talent to Watch creators, like all creators in our industry, is at the heart of Telefilm’s operations. Telefilm will work with teams impacted by any production delays, or who foresee changes to their production schedule. We are in close contact with our industry partners across the country while we develop immediate actions. We will share with clients as soon as we can.

We also encourage you to consult Canada’s COVID-19 Economic Response Plan, as well as the information for Canadian Heritage grants and contributions recipients related to COVID-19.

Please contact you Regional Feature Film Executive, we will review every active project file affected by the delays.

We will review every active project file affected by production delays and will show adequate flexibility based on project status and cost report.

No. While Telefilm offices are closed:

  • Only submit electronic documents to fulfill conditions of your contract.
  • Provide a free access link without an expiry date to one of the digital platforms on which the Project is distributed (with closed captioning and described video, and subtitling into the other official language)
  • Postpone delivery of the 4 professional-quality DVD copies (or equivalent) of the final Project until the reopening of Telefilm’s offices
  • Please contact your Business Affairs Analyst

Due to COVID-19 closures, the Talent Fund is currently not receiving mail. Please consider an online donation or wait until normal operations resume to mail in your contribution. Or you may contact us at donations-dons@telefilm.ca.

Distributors and Exhibitors

We understand that theatres across the country have been devastatingly impacted by the closures caused by COVID-19. Telefilm is taking measures to support those involved in the theatrical exhibition process and will update when we are able.

International Industry Reactions

Response varies country by country.

View what some countries are doing here.

Coproductions

Telefilm expects that international coproductions will also be affected by COVID-19, in particular due to travel issues: the closing of borders and reduced transportation constrain filming in other countries or regions. Furthermore, our main administrative partners abroad are also temporarily working remotely and are in regular contact with Telefilm’s coproduction team.

The application deadlines for projects remain the same. However, in order to assist producers, Eurimages has also introduced special measures. To find out more, go to the Eurimages website. https://www.coe.int/en/web/eurimages/-/breaking-news

Festivals / Promotion

We strongly recommend that you regularly check Government of Canada travel advisories, and to adhere to any directives. As per the official global travel advisory currently in place, all Canadians are being asked to avoid all non-essential travel outside of Canada until further notice. Please do not hesitate to contact your Telefilm representative if you have any questions relating to festivals.

Festivals and initiatives financed in the 2019-2020 fiscal year that have been cancelled or postponed by COVID-19 will not be required to reimburse funds received.

If you have not already done so, we encourage you to consult Canada’s COVID-19 Economic Response Plan, as well as the information for Canadian Heritage grants and contributions recipients related to COVID-19.

The launch of the pilot Promotion Program – General Admission Stream has been postponed until Spring 2021.

The current Promotion Program will begin receiving applications for existing Telefilm Promotion Program clients only beginning Monday, May 25, 2020. The Promotion Program will close on Monday, November 30, 2020 for the 2020-2021 fiscal year.

International events cancellations:

  • Karlovy Vary Film Festival 2020 has been cancelled due to concerns about the coronavirus (COVID-19)
  • Locarno Film Festival 2020 has been cancelled due to Swiss government restrictions and concerns about the coronavirus (COVID-19)
  • Following the announcement by festival officials that the 2020 Annecy Animation Film Festival has been cancelled and that MIFA  is now online, Telefilm Canada is cancelling its onsite activities accordingly. More news about the Canada’s virtual presence will be announced shortly.
  • Following the announcement by festival officials that the 2020 Cannes Film Festival has been cancelled and that the Marché du film is now online, Telefilm Canada is cancelling its onsite activities accordingly. More news about the Canada Pavilion’s virtual presence will be announced shortly.
  • The UK edition of the Canada Now tour, set to run April 22-26 in London, has been postponed until further notice

National events cancellations & postponements:

  • NorthwestFest – May 8-17- now online
  • Screen Nova Scotia Awards Gala – May 14 – postponed
  • Inside Out Toronto – May 21 to 31 – postponed to October 1-11
  • Canadian Film Fest – May 21 – June 6 – now online, presented by Superchannel
  • Gala Québec Cinéma – June 7 – now online
  • Halifax Independent Filmmakers Festival – June 10 to 13 – postponed
  • Banff World Media Festival 2020 – June 14-17 – cancelled
  • Gimli Film Festival – July 22 – 26 – now online

Telefilm staff continue to be fully operational and available. We take your needs very seriously, especially during these unprecedented circumstances. Do not hesitate to contact your Telefilm representative should you have any questions or concerns.

We thank you for your patience and understanding and wish you the best in these difficult times.

For more information on the COVID-19 and the security measures put in place by the government, please visit: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

Regional Feature Film Executives

Atlantic

Lori McCurdy

Phone : (902) 334-1365
Toll free : 1-800-567-0890

Ontario & Nunavut

Dan Lyon

Phone : (647) 475-4880
Toll free : 1-800-567-0890

English Market - Quebec Region

Peggy Lainis

Phone : (438) 469-1197
Toll free : 1-800-567-0890

West

Lauren Davis

Phone : (778) 309-1764
Toll free : 1-800-567-0890

Indigenous Liaison

Adam Garnet Jones

Phone : (647) 475-4904
Toll free : 1-800-567-0890

National Feature Film Executives

English Market

Stephanie Azam

Phone : (647) 475-4859
Toll free : 1-800-567-0890

French Market

Marie-France Godbout

Phone : (438) 469-1181
Toll free : 1-800-567-0890