{"id":4011,"date":"2022-01-21T16:55:34","date_gmt":"2022-01-21T16:55:45","guid":{"rendered":"https:\/\/telefilm.ca\/transparency-2\/access-to-information"},"modified":"2026-06-10T14:23:20","modified_gmt":"2026-06-10T18:23:20","slug":"access-to-information","status":"publish","type":"page","link":"https:\/\/telefilm.ca\/en\/who-we-are\/transparency\/access-to-information","title":{"rendered":"Access to Information"},"content":{"rendered":"
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The purpose of the Access to Information Act<\/em><\/a> is to extend the present laws of Canada to provide a right of access to information in records under the control of a government institution in accordance with the principles that government information should be available to the public, that necessary exceptions to the right of access should be limited and specific and that decisions on the disclosure of government information should be reviewed independently of government.<\/p>\n\n\n\n

Principles for Assisting Requesters<\/h2>\n\n\n\n

In processing your request under the Access to Information Act<\/a>, we will:<\/p>\n\n\n\n

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  1. Offer reasonable assistance throughout the request process.<\/li>\n\n\n\n
  2. Provide information on the Act, including information on the processing of your request and your right to complain to the Information Commissioner of Canada or the Privacy Commissioner of Canada.<\/li>\n\n\n\n
  3. Inform you, as appropriate and without undue delay, when your request needs to be clarified.<\/li>\n\n\n\n
  4. Make every reasonable effort to locate and retrieve the requested records.<\/li>\n\n\n\n
  5. Apply limited and specific exemptions to the requested records.<\/li>\n\n\n\n
  6. Provide accurate and complete responses.<\/li>\n\n\n\n
  7. Provide timely access to the requested information.<\/li>\n\n\n\n
  8. Provide records in the format and official language requested, as appropriate.<\/li>\n\n\n\n
  9. Provide an appropriate location in the government institution where you can examine the requested information.<\/li>\n<\/ol>\n\n\n\n

    The Access to Information and Privacy Online Request Service<\/h2>\n\n\n\n

    This service offers a convenient way to<\/p>\n\n\n\n

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    • enable individuals to make an online request for information that is held by a Government of Canada institution<\/li>\n\n\n\n
    • eliminate the need to print, scan, and email or mail a form to an institution.<\/li>\n<\/ul>\n\n\n