{"id":75842,"date":"2022-02-25T19:40:49","date_gmt":"2022-02-25T19:40:49","guid":{"rendered":"https:\/\/telefilm.ca\/?page_id=75842"},"modified":"2026-05-05T15:56:40","modified_gmt":"2026-05-05T19:56:40","slug":"privacy","status":"publish","type":"page","link":"https:\/\/telefilm.ca\/en\/who-we-are\/transparency\/privacy","title":{"rendered":"Privacy"},"content":{"rendered":"
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The purpose of the Privacy Act<\/a><\/em> is to protect the privacy of individuals with respect to personal information about themselves held by a government institution and to provide individuals with a right of access to that information.<\/p>\n\n\n\n

Principles for Assisting Requesters<\/h2>\n\n\n\n

In processing your request under the\u00a0Privacy Act<\/em><\/a>, we will:<\/p>\n\n\n\n

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  1. Offer reasonable assistance throughout the request process.<\/li>\n\n\n\n
  2. Provide information on the Act, including information on the processing of your request and your right to complain to the Information Commissioner of Canada or the Privacy Commissioner of Canada.<\/li>\n\n\n\n
  3. Inform you, as appropriate and without undue delay, when your request needs to be clarified.<\/li>\n\n\n\n
  4. Make every reasonable effort to locate and retrieve the requested records.<\/li>\n\n\n\n
  5. Apply limited and specific exemptions to the requested records.<\/li>\n\n\n\n
  6. Provide accurate and complete responses.<\/li>\n\n\n\n
  7. Provide timely access to the requested information.<\/li>\n\n\n\n
  8. Provide records in the format and official language requested, as appropriate.<\/li>\n\n\n\n
  9. Provide an appropriate location in the government institution where you can examine the requested information.<\/li>\n<\/ol>\n\n\n\n

    The Access to Information and Privacy Online Request Service<\/h2>\n\n\n\n

    This service offers a convenient way to:<\/p>\n\n\n\n

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    • Enable individuals to make an online request for information that is held by a Government of Canada institution;<\/li>\n\n\n\n
    • Eliminate the need to print, scan, and email or mail a form to an institution.<\/li>\n<\/ul>\n\n\n