Privacy

The purpose of the Privacy Act is to protect the privacy of individuals with respect to personal information about themselves held by a government institution and to provide individuals with a right of access to that information.

Principles for Assisting Requesters

In processing your request under the Privacy Act, we will:

1. Offer reasonable assistance throughout the request process.
2. Provide information on the Act, including information on the processing of your request and your right to complain to the Information Commissioner of Canada or the Privacy Commissioner of Canada.
3. Inform you, as appropriate and without undue delay, when your request needs to be clarified.
4. Make every reasonable effort to locate and retrieve the requested records.
5. Apply limited and specific exemptions to the requested records.
6. Provide accurate and complete responses.
7. Provide timely access to the requested information.
8. Provide records in the format and official language requested, as appropriate.
9. Provide an appropriate location in the government institution where you can examine the requested information.

The Access to Information and Privacy Online Request Service

This service offers a convenient way to

• Enable individuals to make an online request for information that is held by a Government of Canada institution;
• Eliminate the need to print, scan, and email or mail a form to an institution.

Annual Reports on the Privacy Act

Privacy Impact Assessments